CX is vital in helping a company retain its customers and grow its customer base through organic referrals. From intelligent chatbots available 24/7 to personal touch technologies, data-driven solutions are engaging customers in profound new ways. In this article, 11 members of Forbes Technology Council explain how organizations can use intelligent tech can improve their customers’ experience.
Digital displays and signage are an effective messaging medium in contemporary retail, museums, healthcare, and academia. Moreover, Enterprise businesses have become increasingly aware of the solutions digital media players offer in the modern market. For instance LED, LCD, and projection can be used to display content.
When East Suffolk and North Essex Foundation Trust (ESNEFT) wanted to transform the way they engage with staff and patients, they used #Microsoft Teams and #Surface devices to deliver on their Time Matters digital program. Watch this video and contact Strategic Communications to learn more!
Among enterprises, 91 percent report data security concerns when they move to the cloud. If these worries are left unaddressed, they can lead an organization to slow down or completely halt its digital transformation. Learn about the three criteria that network detection and response (#NDR) solutions must have to ensure a successful cloud approach to cybersecurity and native integration with Microsoft #Azure.
Government, Education and Enterprise Agencies Transition Employees Back into the Office by Adopting Hybrid Workspaces and Collaboration. Government, education and enterprise agencies have spent millions upon millions of dollars adapting to remote / hybrid workspaces and distance learning trends brought on by the COVID-19 pandemic. For many, lack of technology infrastructure was the largest hurdle in getting their organizations online …
Doxware is a form of ransomware that withholds system access and threatens to leak personal data in exchange for a paid ransom. Recently, high-profile figures and government agencies have fallen victim to this data-centered blackmail.
Before embracing cloud technology, organizations must carefully choose the platforms that ensure data safety and compliance, while also allowing them to capitalize on new opportunities. This infographic shows how the cloud has changed the way businesses operate and how they can overcome any challenges associated with it by using #Microsoft365 @Microsoft
Every month, the employees at Strategic Communications are given the opportunity to acknowledge exemplary colleagues within or outside their department. For the month of March, three individuals were nominated by their coworkers for their commitment to customer service, perseverance in the face of challenges, and can-do attitudes. Carrie Maynard| Accounts Receivable Carrie Maynard joined Strategic Communications 6 months ago as …
In offering customers the latest and greatest in IT systems, Cloud Services, and Audio Visual solutions, Strategic Communications continues to add more capabilities with our new partnerships. Check out the amazing new partnerships and technologies we’ve added to our offerings! LogRhythm LogRhythm is a world leader in NextGen SIEM, empowering organizations on six continents to successfully reduce risk by rapidly …
In today’s dynamic markets, having flexible technologies that adapt to these shifts is critical for any business. In this article, you’ll learn how software-as-a-service (SaaS) models like @Microsoft 365 are becoming key enablers for organizations to empower end-user collaboration and enhanced
#EnterpriseSecurity #SaaS #CyberSecurity #IT #CloudPlatform #Microsoft365
