AI & Big Data Usage for Public Safety

Your agency collects more information every year, from recorded calls and interviews to case files and paperwork that still moves by hand. This JPS TRUST focus area helps you automate the administrative work that slows your staff down and use AI to find what matters in the data you already have.

More Data, Same Number of Hours in the Day

Agencies aren’t short on information. They’re short on the time and tools to use it. Paper processes eat staff hours on the administrative side, and on the investigative side, recordings and records pile up faster than anyone can review them.

FOIA Requests

Investigators Can’t Search What the Agency Has Collected

Recorded jail calls, interviews, and media files accumulate faster than staff can listen to or watch them, so useful leads sit in the data unnoticed.

Redundant Systems

Redundant Systems do the Same Job

Over the years, agencies pick up overlapping tools and applications, each with its own license, login, and maintenance bill.

Paper Records

Historical Records that Exist Only on Paper

Files that were never digitized can’t be searched, shared, or protected the way digital records can, and producing them on request takes far longer than it should.

Data Sharing

Data Stops at the Agency Line

APIs and data-sharing agreements, the same person can appear in several systems across neighboring agencies and courts that never exchange information.

Automate the Routine and Speed Up the Investigation

The goal is to give hours back to your staff on the administrative side and give investigators a faster path to the information that matters. Every tool in this focus area is evaluated for how it fits your existing systems and compliance requirements, including CJIS, before it goes on your roadmap.

Business Process Management and Automation. Manual processes become automated workflows with a built-in audit trail. AI tools help administrators update SOPs, handbooks, and operating orders in real time, so staff always work from the current version.

Document Digitalization. Paper records and legacy files become searchable, secure digital archives that can be retained, shared, and produced on request without a trip to the records room.

System Consolidation and Redundant Application Elimination. We identify overlapping systems, tools, and applications and fold their functions into platforms you already pay for.

AI-Based Search and Big Data Management. Search across large, disconnected data sets for faster identification and better operational accuracy, without asking analysts to comb through each system by hand.

Call and Media Transcription With AI Search. Real-time transcription of phone calls, interviews, and recorded media, paired with AI-based key data searching that surfaces the names, places, and phrases investigators care about. For correctional facilities that record thousands of inmate calls, this turns a backlog into a searchable resource.

Investigations and Intelligence Platforms. Intelligence gathering, evidentiary data management, and investigation tools built for both law enforcement and corrections, including internal investigations.

API and Data Sharing. Connect your systems to neighboring agencies, courts, and state repositories so information reaches the people who need it without being re-keyed.

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Find Out What Your Data Could Be Doing for You

The JPS TRUST Program's Mission Readiness & Modernization Assessment maps your processes, your data, and the systems that hold them, then gives your leadership team a two to five-year roadmap for what to automate, consolidate, and retire. It’s provided at no cost to the agency, with no long-term contract attached.

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