The Pressures Inside the Walls
Staffing Shortages and Officer Safety
Corrections faces some of the steepest recruiting and retention challenges in public safety, and every vacant post raises risk for the officers still on shift. Technology that automates monitoring, reporting, and routine tasks gives a stretched workforce room to focus on safety. The state correctional officer workforce shrank 23% between 2012 and 2023, at least 13 states have seen declines of more than 25% since 2017, and a 2024 ACA survey found vacancy rates as high as 55% at some agencies
Contraband, Including Airborne Delivery
Contraband pipelines now include drone drops over the perimeter alongside traditional routes. Facilities need layered detection and management, from counter-drone capabilities to contraband tracking inside the walls. The Federal Bureau of Prisons logged 479 drone incidents in 2024, up from just 23 in 2018, and 21 state attorneys general have petitioned the federal government for expanded counter-drone authority at correctional facilities.
Healthcare Reporting and Compliance
Correctional healthcare carries heavy documentation and reporting obligations, and paper-based or aging EHR processes put facilities at compliance and litigation risk.
Aging Jail and Offender Management Systems
Legacy JMS and OMS platforms fragment inmate records, slow classification and release processes, and leave staff re-keying the same data across systems.
Solutions From Intake to Release
Jail and Offender Management Systems (JMS, OMS)
Full-facility platforms for booking, classification, housing, and release, sized for large, medium, and small facilities.
EHR Reporting
Electronic health record reporting solutions that keep correctional healthcare documented, compliant, and auditable.
Inmate Monitoring
Monitoring solutions that improve safety for inmates and staff while reducing the manual burden on officers.
Contraband Management and Counter-Drone
Detection and management of contraband pipelines, including counter-drone capabilities for perimeter airspace.
Investigations Tools
Systems that help facility investigators connect video, records, and communications into usable intelligence.
Intelligent Site Management and Infrastructure
Fixed and mobile video, personnel protection, and the infrastructure layer that supports facility-wide modernization.
A Custom-Built Facility-Wide Plan
Modernizing a correctional facility touches security, healthcare, records, and infrastructure, and doing it in the wrong order creates risk. Through the JPS TRUST Program, Strategic Communications assesses your current environment, defines modernization priorities with facility leadership, and builds a practical roadmap aligned to mission needs, security requirements, operational realities, and budget constraints.
