In 2018, the world witnessed many technological breakthroughs being implemented in both the public and private sectors.  These IT solutions trends have created a pathway for even more breakthroughs in 2019.  In brief, IT advancements are set to make a serious impact for consumers and businesses. The top IT solutions for 2019, delivered at Gartner’s Symposium/ITxpo in October of 2018, …

Contact centers continue to grow at rapid pace, and the outlook for cloud-based contact centers leads the charge.  Organizations continue to integrate their processes into the cloud, and contact centers evolve to match the trend.  For example, in 2017 the cloud-based contact center market was about $6.47 billion.  By 2023, that number is forecasted to increase to over $24 billion! …

The phasing out of Google Search Appliance (GSA) continues to proceed as scheduled.  How you move forward with your search strategy in the upcoming months helps in determining long-term success. While support for the GSA continues until 2019, starting to think about your plan now gives you ample time to carefully weigh various factors and lay out a seamless, well …

The realms of AV and IT continue to evolve and intertwine with one another.  Distributing AV signals grows more difficult for traditional AV platforms, as resolutions and speeds upgrade to greater heights.  In short, using an existing high speed ethernet network infrastructure makes the most sense.  In this case, latency remains minimized, and distance of distribution greatly improves through connecting …

Crestron Flex revolutionizing audiovisual collaboration and unified communications   During IGNITE 2018, Crestron and Microsoft announced a new line of unified communications and collaboration endpoints.  Branded as Crestron Flex, these endpoints integrate into audiovisual platforms giving users a comprehensive collaborative experience.  To elaborate, the solution supports any web collaboration application or natively run third party applications such as Microsoft Teams, …

Since 2002, Google Search Appliance (GSA) served as the go-to searching and indexing solution for enterprises and other large organizations.  GSA performs as a hardware appliance integrated into an organization’s data center.  The appliance scans and indexes information on corporate websites, intranets and extranets.  Thus, employees looking for files, documents or other pieces of information simply type keywords into their …

Digital signage plays a significant role in creating a “Wow” factor for many organizations across multiple industries.  For example, they communicate critical information, display advertising for products and services, and increase audience engagement of your brand.  Video walls continue to serve as the most impactful form of digital signage.  The ability to display a single piece of content across multiple …

The audiovisual landscape continues to evolve at an unprecedented pace.  Organizations realize the critical importance of collaboration and visual impact.  Crestron control systems for AV deployments play a critical part in automation and content management.  To elaborate, Crestron’s solutions cover the entire spectrum of audio video such as amps, soundbars, scheduling, switching, etc. New technologies offered through Crestron take AV …