Strategic Communications is a leading independent provider of voice and data network solutions. Strategic has a combined experience of over 60 years in designing, installing, and maintaining networks and an unwavering commitment to deliver the latest in communications technologies. The communications solutions that we provide are supported by the best service technicians in the industry, allowing Strategic to maintain a robust customer portfolio. We provide our clients with an unmatched portfolio of today's leading manufacturers and an extensive offering of maintenance solutions. Strategic Communications delivers comprehensive communications solutions for clients of every size and industry.

Solutions that we provide:

Voice Over IP (VoIP)

Implementing a voice over Internet Protocol (VoIP) solution can not only dramatically enhance your network, but can also improve the entire way your organization communicates. Because VoIP technology, also known as IP telephony, can now deliver the functionality and quality of service required for voice applications, the business rationale for implementing a VoIP solution may be stronger than ever.

A VoIP solution from Strategic Communications provides:

  • Secure, reliable communications that take advantage of your IP infrastructure
  • Solutions that can scale from one to 10,000+ users seamlessly
  • Flexible functionality that can improve agility to respond to other employees and your customers
  • Potential cost savings from centralized network administration, bandwidth optimization, and reduced usage fees—and other money-saving opportunities
  • Application enablement to take advantage of the latest in Unified Communications and rich, multimedia services
  • Streamlined move, add, and change capabilities that can reduce time and administrative costs

Unified Communications (UC)

Unified Communications can bring significant value and efficiency to your business and enable you to respond to customers quickly and effectively. It brings together many communications functions that your organization may already use and helps them work together to better serve your customers and your employees.

A Unified Communications solution from Strategic Communications features:

IP Telephony

Converge your voice and data traffic onto your IP network for improved efficiency, cost savings, and application enablement

Voice Mail and Unified Messaging

Enable your employees to stay connected and access all their messages through a single user interface that is easily accessible by various devices

Presence

View your team’s availability instantly—all from a single screen

Mobility

Keep your mobile workers reachable and able to respond to each other and your customers—anywhere, anytime

Collaboration

Enable information and file sharing to improve decision making and drive productivity

Conferencing

Bring decision makers together at the click of a mouse to keep your business moving

Improved User Interfaces

Integrate features into the desktop to improve productivity and help reduce training time and costs

Security

Protect your company assets and data as information is shared and accessed in real time

Messaging

Keep your employees connected to each other and to customers with a messaging platform from Strategic Communications. Solid, scalable messaging technologies can help your team members be more efficient and productive. Strategic has the portfolio, experience, and expertise to design, install, and maintain an effective messaging solution that's right for your business. We provide the latest in messaging technologies from today’s leading manufacturers, all implemented and maintained with world-class Strategic Communications service and support. Let Strategic deliver a messaging platform that’s right for you.

A Messaging solution from Strategic Communications features:

Unified Messaging

  • Delivers all messages—voice, fax, and e-mail—through a single user interface that is easily accessible by various devices
  • Includes Find Me/Follow Me functionality
  • Provides the latest in text-to-speech technology
  • Incorporates speech-activated messaging technology
  • Does not impact e-mail servers or create high volumes of LAN or WAN traffic
  • Can reduce training costs through Telephone User Interface (TUI) emulation
  • Offers advanced administration tools and security features

Voice Mail

  • Feature-rich, scalable platforms to manage calls while in or away from the office
  • Capability to route callers to self-service applications to drive efficiency
  • Includes Interactive Voice Response (IVR) functionality
  • Offers message notification
  • Includes multilanguage support

Fax

  • Manages inbound and outbound faxes
  • Includes desktop faxing capabilities
  • Integrates with Unified Messaging platform

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